UPGRADER
The Data You Share and How It Reaches Us
The information Upgrader holds about you falls into a few clear buckets. Some of it comes directly from you when you sign up or verify your account, some is generated as you interact with the platform, and some arrives through trusted partners such as payment processors. Each piece has a defined purpose and is kept only where it plays a genuine role in delivering the service to you.
| Category | What It Looks Like | Where It Comes From |
|---|---|---|
| Your account details | Steam identifier, email if you add one | Directly from you via Steam OpenID |
| Verification information | Government identity document, address proof | Directly from you when KYC applies |
| Your activity history | Deposits, withdrawals, upgrader spins | Automatically as you play |
| Technical signals | IP address, device fingerprint, session logs | Automatically as you browse |
| Payment metadata | Transaction references, wallet addresses | From the payment providers you use |
Why We Handle Your Information
Every use of your data ties back to a purpose you can understand. Running your account, moving your deposits and withdrawals, and delivering the upgrader service depend on processing carried out under contractual necessity — without it, there simply is no service. Compliance with anti-money-laundering rules, tax obligations, and lawful requests from competent authorities sits under legal obligation. Fraud prevention, security monitoring, and improving the platform for everyone rests on legitimate interest. When none of those bases apply, we ask for your consent, and you can withdraw it at any time from your account settings without affecting anything already processed.
The Trusted Partners That Support the Service
Delivering a smooth Upgrader experience means working with a small circle of specialised partners. Payment processors receive only what they need to move your funds. Identity verification providers handle your KYC documents under formal data processing agreements. Cloud infrastructure providers host the systems that keep the platform running. Legal or regulatory authorities may occasionally receive information when a valid request compels it. Your information is never sold to any party for any reason.
Every partner in that circle operates under contractual commitments that lock their use of your information to the exact purpose you were told about. Any onward sharing is possible only where the original purpose could not otherwise be fulfilled and equivalent safeguards are in place at the receiving end.
How Long Your Data Stays With Us
Data hangs around only as long as it serves a genuine purpose or as long as applicable law requires. Your account details stay for as long as your account is active and for a defined period afterwards so you can reactivate. Transaction and KYC records are kept for the period anti-money-laundering rules demand of the platform. Technical logs stick around only as long as security monitoring and incident review need them. Once the applicable window closes, records are either deleted outright or irreversibly anonymised so they can no longer be linked to you.
The Rights That Keep You in Control
Data protection frameworks that apply to your account give you a real set of rights over the information Upgrader holds about you. You can exercise any of them by reaching out through the privacy contact channel described lower on this page.
- See the personal information held about you
- Correct anything that is inaccurate or incomplete
- Ask for erasure where continued processing is no longer justified
- Restrict processing in the circumstances the law defines
- Take your data with you in a machine-readable format
- Object to processing that runs on legitimate interest
- Withdraw any consent you previously gave
Requests are handled within the timeframes your data protection law specifies, typically within thirty days from when we receive them. Confirming your identity comes first so nobody else can request your information under your name.
Security, Borders, and Cookies
Protecting your information relies on a combination of technical and organisational measures. Data is encrypted in transit and at rest, internal access is restricted to the people who genuinely need it, and system activity is monitored for anything unusual. If your data ever crosses a border, it only goes to jurisdictions with an adequate level of protection or under safeguards such as standard contractual clauses. Cookies and comparable technologies help keep your session going, remember your preferences, and support security functions. Essential cookies keep the platform working; non-essential ones only activate once you have given consent through the cookie interface.
Reaching Out and Staying Heard
Any question about this policy, and any request to exercise your data protection rights, goes through the contact page dedicated to privacy matters. If you ever feel the response you receive is not enough, you have the right to lodge a complaint with the national supervisory authority for data protection in the country where you live. A list of those authorities is maintained by the relevant international associations, and you can consult it to find the right point of contact for your jurisdiction.
